Privacy Policy

Introduction

Welcome to VillageConnect. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our platform.

By using VillageConnect, you agree to the collection and use of information in accordance with this policy. Our goal is to create a safe and transparent marketplace for rural producers and buyers.

Information We Collect

We collect several types of information to provide and improve our service to you:

• Personal Data: Email address, first name, last name, phone number, and village/location details when you register.
• Product Data: Information about the products you list, including descriptions, prices, and images.
• Usage Data: Information on how the service is accessed and used (e.g., page views, time spent on the platform).
• Communication Data: We may store records of communications between buyers and sellers to ensure safety and resolve disputes.

How We Use Your Information

VillageConnect uses the collected data for various purposes:

• To provide and maintain our platform functionality.
• To notify you about changes to our service or new product listings.
• To allow you to participate in interactive features of our platform.
• To provide customer support and gather analysis to improve the user experience.
• To monitor the usage of the service and detect/prevent technical issues.
• To foster a safe environment by verifying users and listings.

Data Sharing & Disclosure

We do not sell your personal data to third parties. However, we may share information in the following situations:

• With Other Users: When you post a product, your village name and contact details (if specified) become visible to potential buyers.
• Service Providers: We may employ third-party companies to facilitate our service (e.g., database hosting, analytics).
• Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.

Security of Data

The security of your data is important to us. We use industry-standard security measures to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can update your Personal Data directly within your account settings section.

If you are unable to perform these actions yourself, please contact us to assist you.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@villageconnect.com
• Phone: +91 88668 77692
• Location: Gujarat, India